Question 1

What is NDIS support coordination?

Accepted Answer

NDIS support coordination helps participants understand and implement their NDIS plan. A support coordinator connects you with the right service providers, helps set goals, and ensures your funding is used effectively.

Question 2

Is ConnectCare Gold Coast a registered NDIS provider?

Accepted Answer

ConnectCare Gold Coast is an unregistered NDIS provider. This means we can work with self-managed and plan-managed participants across Gold Coast and Northern NSW without the delays of registered provider processes.

Question 3

How do I find a support worker near me on the Gold Coast?

Accepted Answer

ConnectCare Gold Coast coordinates vetted local NDIS support workers across the Gold Coast and Northern NSW — from Byron Bay to Coomera. Contact us for a free consultation and we'll match you with a local worker within 3-5 business days.

Question 4

What is an NDIS contractor?

Accepted Answer

An NDIS contractor (also called an independent support worker or sole trader) is a self-employed support worker who holds their own ABN and invoices participants directly. ConnectCare coordinates vetted NDIS contractors for Gold Coast participants.

Question 5

Do I need to be a registered NDIS participant?

Accepted Answer

Yes — we work with NDIS participants whose plans are self-managed or plan-managed. If your funding is agency-managed (NDIA-managed), you will need to use a registered NDIS provider.

Question 6

Are your support workers qualified?

Accepted Answer

Every worker we coordinate holds a valid ABN, current NDIS Worker Screening clearance, National Police Check, and Public Liability Insurance. Personal care workers also hold a Certificate III in Individual Support or equivalent.

Question 7

How quickly can you find me a support worker?

Accepted Answer

In most cases we can match you with a local Gold Coast or Northern NSW support worker within 3 to 5 business days.

Blog | ConnectCare Gold Coast