ConnectCare support worker sharing a cup of tea with an older client at home on the Gold Coast

Gold Coast & Northern NSW

In-Home Help Across the Gold Coast & Northern NSW

ConnectCare Gold Coast provides in-home help to older people and to NDIS participants, from Hope Island through to Kingscliff. Meals, shopping, transport, medication reminders, companionship, cleaning, garden care and a hand around the house. Every worker holds a police check, insurance and NDIS Worker Screening — and you get the same person every visit, not a different face each week.

The Same Person Every VisitPolice Checked, Insured & ScreenedGold Coast + Northern NSW
Free Consultation

Let's Arrange Your Support Worker

Three quick questions. Someone from our local Gold Coast team will call you back within one business day.

Takes under a minute

What do you need a hand with?

Pick the closest one — we can sort out the details on the call.

Prefer to call?

A real person on the Gold Coast answers every call.

0416 512 109

Email us

hello@connectcare.company

Office Hours

Mon – Fri: 8:00am – 6:00pm

Saturday: 9:00am – 1:00pm

Sunday: Closed

Your info is private & never shared.

Privately Paid

Private In-Home Help for Older Australians

ConnectCare provides privately arranged in-home help for older people across the Gold Coast and Northern NSW. You choose the hours and we send the same friendly person each visit — someone who gets to know you, notices when something's not right, and is happy to give family a call.

Meal preparation and home cooking
Shopping, errands and chemist runs
Medication reminders
Transport to appointments, door to door
Companionship and a regular weekly visit
House cleaning and laundry
Respite so family carers can take a break
Garden and yard maintenance

Privately arranged and privately paid — start within a week, no assessment and no waiting list.

Private in-home help

Simple Process

How Getting Started Works

Tell us what you need

Give us a call and tell us what would help at home, and which days and hours suit you.

We arrange your support worker

We choose one of our own police-checked workers to suit you, and you meet them before the first visit.

Your visits begin

Your first visit is usually within a week, and we stay in touch to check it's working well for you.

What We Do

In-Home Support Services on the Gold Coast

ConnectCare support worker providing daily living support on the Gold Coast
Daily Living Support

Daily Living Support

Meal preparation and cooking, a hand getting ready for the day, medication reminders, and help with everyday routines.

Meals and home cooking
A hand getting ready for the day
Medication reminders
Everyday routines

Why Choose Us

In-Home Help on the Gold Coast, Built Around You

ConnectCare provides in-home help to older people and to NDIS participants across the Gold Coast and Northern NSW. Our own support workers, arranged and scheduled by us, visiting on the days you choose.

Local Knowledge

We're a small Gold Coast and Northern NSW team, and we know the area our workers drive to every day.

Start Within a Week

Tell us what you need and we'll arrange a support worker, usually within a few days. You meet them first.

Private Pay or NDIS

Most clients pay privately. For self-managed and plan-managed NDIS participants we can invoice your plan manager directly.

Testimonials

What Participants & Families Say

Sandra's mum playing chess and laughing with her ConnectCare support worker at home

Mum's weekly chess afternoons

"ConnectCare found us a wonderful personal care worker within a week. She's punctual, kind, and Mum loves her. Couldn't be happier."

Sandra M.

Burleigh Heads

David at home in his kitchen, relaxed and independent, on the phone

David, self-managed since 2023

"They handle all the coordination and I just focus on living my life. Highly recommend to anyone on a self-managed NDIS plan."

David R.

Tweed Heads

Karen's son with his support worker walking along a Gold Coast beach boardwalk

Weekly beach walks & community outings

"Our son needed community participation support. They matched him brilliantly — he looks forward to his sessions every single week."

Karen T.

Palm Beach

Service Areas

NDIS Support Coordination Across the Gold Coast & Northern NSW

Searching for an NDIS support coordinator near you? ConnectCare provides local NDIS plan help across the Gold Coast — from Southport and Robina to Tweed Heads, Kingscliff and the Northern Rivers. Local coordinators, no travel delays, no waitlists.

Looking for a Hand at Home on the Gold Coast?

Give us a call and we'll talk through what would help. ConnectCare provides in-home help to older people and to NDIS participants across the Gold Coast and Northern NSW — the same support worker every visit, on the days you choose.

Get Started Today