About Us
A Local Team That Actually
Knows the Gold Coast
ConnectCare Gold Coast is a support work connection platform — helping NDIS participants, families, and qualified independent support workers find each other across the Gold Coast and Northern NSW.
Who We Are
We Coordinate. You're in Control.
We don't deliver services directly — we coordinate, source and manage subcontracted workers on behalf of our participants. This means less red tape and more personal, flexible support for you.
We're a small, local team — which means when you call, you get to know us. We get to know you. And we stay involved long after your first worker starts.
Transparency
Why Participants Choose ConnectCare
ConnectCare is a support work connection platform. We help connect NDIS participants, families, and independent support workers across the Gold Coast and Northern NSW — and we work to make the matching process simple, transparent, and personal.
Eligibility and funding options may depend on your individual NDIS plan management type and support requirements. Many participants choose to work with us because:
Faster service
No bureaucratic delays or long waiting lists
More flexibility
You choose workers, schedules, and services
Personal relationships
Deal with the same person every time
Competitive pricing
Aligned with the NDIS Price Guide
Why Choose Us
What Makes Us Different
Genuinely Local
We know the Gold Coast and Northern NSW. Not a national call centre — we're your neighbours.
Fully Vetted Workers
Every worker is background-checked, insured and screened before we place them with any participant.
No Lock-in Contracts
Change workers, adjust services, or stop altogether — your choice, your pace, anytime.
Real Person, Every Call
When you call us, a real person answers. No automated systems, no offshore call centres.
Free Consultation
We start with a free, no-obligation chat to understand exactly what you need.
Fast Matching
In most cases we match you with a local worker within 3–5 business days.
Worker Standards
Every Worker We Place Must Hold
We take quality seriously. Before any worker is coordinated with a participant, we verify all of the following:
Our People
Trust is everything in care.
Get to know the real people behind ConnectCare Gold Coast — our qualifications, experience, and why we do what we do.
Meet the TeamLet's Have a Chat
No paperwork, no waiting. Call us or book online and we'll walk you through everything at your own pace.